Privacy Policy
At Malakos Healthcare Solutions, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website, services, and SMS communication.
1. Information We Collect, We may collect the following types of information:
Name, email address, and phone number
Business or practice details (for providers)
Appointment, billing, and service-related information
Any information you provide voluntarily through our forms
2. Purpose of Data Collection, We collect this information to:
Provide medical billing and healthcare support services
Send appointment reminders, billing updates, and important service notifications
Respond to customer inquiries and provide support
Maintain compliance with regulatory requirements
3. SMS/Text Messaging, If you opt-in to receive SMS messages:
Message frequency: 1–4 messages per month (may vary based on activity)
Types of messages: Appointment reminders, billing updates, service notifications
Charges: Message and data rates may apply
Opt-Out: Reply STOP to unsubscribe at any time
Support: Reply HELP or contact support@malakoshcs.com
4. Data Storage and Security
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Data is stored on secure servers and access is limited to authorized personnel only.
5. Information Sharing
We respect your privacy. We do not sell, rent, or share your personal information for promotional or marketing purposes. We may only share information if required by law or for compliance with legal/insurance obligations.
6. Your Rights:
You have the right to, Opt-out of SMS communication at any time
Request access to the personal information we hold about you
Request correction or deletion of your information (where legally permissible)
7. Contact Us
If you have any questions about this Privacy Policy or how your information is used, please contact us:
support@malakoshcs.com or +1 307-441-3431